The system keeps moving because someone is accountable for the risk.
For the general managers, operations directors, and safety leaders who answer to riders, boards, and regulators when service stops, cybersecurity is not an IT line item. It is service continuity, public trust, and incident response. Direnzic helps you carry that responsibility with confidence.
The Pressure You Are Under
Transit has become a cyber target with public consequences.
Transit agencies now sit squarely in the path of ransomware and operational disruption. Dispatch and CAD/AVL platforms, fare and finance systems, maintenance scheduling, and rider data have all become part of the attack surface, and a single incident can halt service, expose personal information, and dominate local headlines. Federal security directives and transit safety expectations increasingly address cybersecurity alongside physical security, and insurers are asking harder questions. The accountability for all of it lands on agency leadership. The question is no longer whether your agency will be tested, but whether you can demonstrate that you were ready.
How Direnzic Helps
We lead with operational resilience, not just cybersecurity.
The real question transit leaders carry is whether people, vehicles, routes, dispatch, maintenance, payments, communications, and vendors can keep operating if something goes wrong. Direnzic works alongside your leadership the way a trusted senior advisor would, translating cyber risk into service continuity, vendor oversight, and incident readiness, so protecting the agency strengthens the work of keeping vehicles moving rather than competing with it.
Service continuity and operational resilience
Protection and recovery planning for the dispatch, scheduling, maintenance, fare, and finance systems that keep service running, plus the manual workarounds that hold the line when technology fails.
Incident and leadership readiness
Your executives, dispatch, and board rehearse the decisions they would face when an incident threatens service, before it happens, through structured tabletop exercises and crisis leadership coaching.
Vendor and third-party risk
Clear oversight of the scheduling, fare, maintenance, telematics, and cloud vendors your operations depend on, including their access, responsibilities, and incident notification obligations.
Public trust and defensible governance
Visible, reportable controls aligned to TSA, FTA, and PTASP expectations, paired with a communications posture that protects rider confidence even when service is under pressure.
What We Deliver
Built around service continuity, not just compliance.
Transit leaders need more than an incident response document. They need to keep dispatch, routes, maintenance, payments, communications, and vendors operating when something goes wrong. These are the services that make that possible, led by resilience and leadership readiness.
Cyber Crisis Leadership Program
Executive and operational tabletop exercises that help leaders practice cyber incident decisions before a service-impacting event. Rehearse coordination across dispatch, leadership, communications, IT, safety, legal, maintenance, and vendors for scenarios like ransomware on dispatch, a vendor compromise, or a payment outage during peak ridership.
Incident Response Planning
Practical cyber incident planning for teams responsible for dispatch, service continuity, vendor coordination, and public communication. It clarifies who declares an incident, when dispatch escalates, how riders are notified, when vendors are engaged, how evidence is preserved, and how cyber, safety, and operations teams coordinate.
Business Continuity & Disaster Recovery
Continuity and recovery planning for the essential service functions that must survive a cyber, technology, or vendor disruption. Covers dispatch continuity, route and schedule communication, maintenance and payroll continuity, public alerting, backup validation, recovery roles, and manual workarounds.
Vendor & Third-Party Risk Management
Vendor risk support for agencies that depend on scheduling, fare, maintenance, telematics, camera, GPS, communications, and cloud providers. We review vendor access and remote pathways, document third-party systems, evaluate insurance and notification language, and bring vendors into your tabletop exercises.
vCISO as a Service
Ongoing CISO-level guidance for organizations that need security leadership without hiring a full-time CISO. Includes executive risk reporting, policy oversight, cyber insurance readiness, vendor risk oversight, investment prioritization, and board or council reporting.
Cybersecurity Strategic Planning
A practical roadmap that helps leaders prioritize the right work, sequence investments, and connect cybersecurity to service continuity. Delivers 90-day, six-month, and twelve-month priorities, budget-aware sequencing, policy and documentation improvement, a risk register, and technology alignment.
Vulnerability Assessments
Technical and operational visibility into weaknesses that could affect administration, dispatch support, vendor pathways, and business continuity. Covers administrative and dispatch-support systems, employee endpoints, externally exposed services, segmentation concerns, and cloud and email posture.
AI & Cyber Readiness: ACRA Snapshot & ARG + CR Program
Support for leaders adopting AI-enabled systems, vendor tools, automation, and analytics without clear governance. The ACRA Executive Snapshot reveals where AI is already in use and whether governance is keeping pace; the ARG + CR Program provides ongoing AI risk governance, vendor and model oversight, and a cyber resilience cadence with board-ready evidence.
Why Direnzic
Credible enough to bring into your most sensitive environments.
Direnzic is a CISO-led cybersecurity and AI executive strategy firm founded in 2008, with more than twenty years of combined experience across cybersecurity, IT, and digital forensics. We work where the stakes are highest: transit and transportation, water and wastewater utilities, municipalities, manufacturing, healthcare, and other regulated environments.
Board-ready reporting. Plain-English executive guidance. We translate technical risk into the language your board, your regulators, and your leadership team can act on, so cybersecurity strengthens your standing rather than complicating it.
Case Study Snapshot
What our support looks like in practice.
A transit agency needed to strengthen cybersecurity planning across dispatch, administrative, maintenance, and leadership functions while protecting service continuity and balancing limited resources against rising rider and regulatory expectations.
Direnzic provided assessment support, cybersecurity and incident readiness planning, technical coordination, documentation guidance, and leadership-level communication to help the agency understand risk and prioritize next steps.
The agency gained clearer visibility into operational and administrative risk, stronger documentation, better leadership alignment, and a more defensible, service-focused path toward cyber resilience.
Representative example. Anonymized to protect client confidentiality and not a specific named client.
Cyber Resilience Technology
Transportation Cyber Resilience Technology Stack
Direnzic helps transportation organizations evaluate, license, and align cybersecurity tools to operational risk, service continuity, vendor exposure, and incident readiness. Technology is not the strategy by itself, but the right tools can strengthen resilience when they are selected, implemented, and governed correctly.
| Need | Recommended Products | Transportation Use Case |
|---|---|---|
| Endpoint protection and MDR | ESET PROTECT MDR, Bitdefender GravityZone | Protect dispatch, administration, finance, HR, maintenance, and service-supporting endpoints. |
| Email security and phishing defense | Barracuda Email Protection, Proofpoint 365 Total Protection | Reduce phishing, ransomware, business email compromise, vendor fraud, and executive account compromise. |
| Domain spoofing protection | Sendmarc DMARC Management | Protect rider alerts, public notices, vendor emails, finance communications, and agency identity. |
| Backup and recovery | Macrium SiteBackup, Macrium Reflect X, Redstor Microsoft 365 Backup | Support recovery for dispatch systems, administrative systems, local servers, Microsoft 365 data, and collaboration platforms. |
| Secure data exchange | DataMotion Secure Message Center | Secure the exchange of personnel, legal, incident, vendor, insurance, and sensitive operational documents. |
| Security awareness training | NINJIO Security Awareness Training | Train dispatch, operations, maintenance leadership, HR, finance, and public-facing staff to recognize cyber threats. |
Not sure where your organization stands?
Download the Transportation Cyber Incident Readiness Checklist to identify common gaps in governance, incident readiness, vendor risk, backup and recovery, and cyber resilience.
Common Questions
What transit leaders ask us first.
Do transit agencies need cybersecurity support even if they already have an IT department or provider?
Yes. An IT team or provider may handle systems, support tickets, and infrastructure, but transit agencies also need governance, incident readiness, risk prioritization, documentation, vendor oversight, and leadership-level cyber decision support. Direnzic can work alongside internal teams, MSPs, integrators, and operational vendors.
Can Direnzic help with TSA, FTA, or PTASP cybersecurity alignment?
Yes. Direnzic helps transit agencies review cybersecurity-related resilience and safety planning, identify documentation gaps, prioritize improvements, and connect cyber risk to service continuity and leadership reporting.
Does Direnzic work with dispatch, CAD/AVL, or operational technology environments?
Direnzic supports dispatch-adjacent and operational technology cybersecurity planning, including access control, segmentation discussions, vendor coordination, risk review, documentation, and incident readiness. Any technical recommendations should be validated against the specific operational environment and safety requirements.
Can Direnzic help us prepare for a cyber incident that disrupts service?
Yes. Direnzic supports incident response planning, executive tabletop exercises, communications planning, escalation workflows, recovery priorities, and post-exercise improvement plans focused on restoring and protecting service.
Does Direnzic sell cybersecurity software?
Direnzic helps clients evaluate, license, and align select cybersecurity tools where appropriate. Technology recommendations are tied to the agency's risk environment, governance needs, recovery requirements, staffing, and operational priorities.
Start the Conversation
Ready to strengthen transportation cyber resilience?
Direnzic helps transportation leaders protect service continuity, prepare for cyber incidents, govern vendor risk, and communicate cybersecurity decisions clearly to executives, boards, city leaders, and the public.